Accessibility Statement

This accessibility statement applies to https://ylink.euclid.co.uk

This website is run by Translink and is a replacement, as of November 2025, to the previous version. Whilst technically different, it is designed to provide the same yLink card applications functionality as before. We try at all times to make our website as accessible as reasonably possible to all users. In no way does Translink seek to deliberately discriminate against disabled users to access the website service in accordance with the Equality Act 2010, which means you should be able to:

  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • navigate most of the website using speech recognition software
  • access the site with any device you choose

The structure of the site should make it as easy as possible to find your way around and the content should be easy to understand. AbilityNet has advice on making your device easier to use if you have a disability.

Feedback and contact information

If you need information on this website in a different format, please contact:

Email: feedback@translink.co.uk
Tel: 028 90 666630

We’ll consider your request and get back to you in 3 working days.

Reporting accessibility problems with this website

We will always look to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: feedback@translink.co.uk.

Translink Ticketing Team are responsible for the accessibility of this website.

Enforcement Procedure

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equalities Commission for Northern Ireland (ECNI).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.

Our information and ticketing desks in stations have audio induction loops.

Contact Us

Technical information about this website’s accessibility

Translink is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below:

  • An essential requirement to receive a yLink pass is the capture/upload of an Id photograph appropriately cropped to be in head and shoulders passport style for printing on the card. This photo-cropping step cannot be managed by keyboard alone.
What we’re doing to improve accessibility

We will always be working with our third-party supplier to improve the accessibility of this website if/where necessary.

Preparation of this accessibility statement

This statement was prepared on 17/11/2025.